Business Development

Do you want to improve your business's sales and profitability?

 

Our consultants have decades of experience and a proven record of improving bottom-line profit contributions of some of the country's best known companies, we will help you to win new and profitable business, even in the toughest market conditions.

We will work with you and your teams to boost sales performance by introducing innovative ways of thinking and generating a greater level of both enthusiasm and productivity. At the same time, we will help identify and remove the barriers to improved performance by providing one-to-one coaching on managing a sales department, including;-

 

  • Areas of inreased profit potential
  • Strategic planning and implementation
  • Integration of key sales performance indicators
  • Introducing successful field sales activity
  • Results-oriented telephone sales canvassing
  • Revenue generating sales support procedures
  • Staff skills analysis and development

 

Customer care is a crucial element of sales success, from your telephone manner to the efficiency of your order-processing systems, almost every aspect of your business affects the way your customers view your business.

The customer experience has a massive impact on whether a consumer chooses to stay with a business long-term and is therefore critical to long-term profitability. Basically, every time you have contact with your customers you have an opportunity to improve your reputation with them and increase the likelihood of further sales.

Our in-house Customer Care service, is tailored to suit the specific needs of individual companies and could include Communication training for all staff that corresponds with customers.

By working closely with your company our customer care consultants will work on the key areas required to build, repair and maintain a programme which will lead to a quality customer experience, our strategy will include;

 

  • Analysis of customer experience
  • Customer Service Strategy
  • Define and establish best practice
  • Facilitate change

 

For more information on how to improve your sales and profits, contact us now on 07889096329 or click the CONTACT button above and we will be in touch very shortly.